KosmoZooToys is taking a short break
Reviews
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Denise on Mar 2, 2022
5 out of 5 starsCute little pictures. I already have him downloaded on my phone as a screen saver. Thank you
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Sarah on Aug 6, 2020
5 out of 5 starsThis is SO cute in person, and fits my 1 year old and 3 year old perfectly. They are both willing to wear it. Even the star patterned fabric on the inside of the mask is cute.
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Stephi on Jun 19, 2020
4 out of 5 starsFulfills its purpose. Well processed. Nosebands in the long run a bit uncomfortable.
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Ioanna on May 22, 2020
5 out of 5 starsAll Tiptop! Goods, as recorded in the picture. Very fast delivery. Nice contact. Happy to 👍🌷🍀 again
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Shop policies
Shipping
Customs and import taxes
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Wholesale availability
If you are interested in wholesale purchase please contact me kosmozootoys(at)gmail.com
Rules of my shop. Please read before making a purchase
If you are unhappy with your purchase - please write to me and we will solve the problem.
Cancellation of the order is possible within 12 hours of purchase. Please carefully read all descriptions and rules before you make a purchase. Exchange of goods - is impossible.
Return of goods is possible only if there is a defect or damage and in case you:
- have been contacted me within 2 weeks after receiving the order.
- have been sent within 30 days from the receipt (at the expense of the buyer)
Refunds, exchanges, cancellation
When returning the goods, the money for shipping is not returned under any circumstances. All shipping costs always on the buyer. The seller is not responsible for the passing of custom control. All the taxes, duties, and fees of the destination country are on the buyer expense.
1. In case of cancellation or return for any reason except our fault, we return only 80% due to nonrefundable commissions.
2. Refund will be made only after we get our item back
3. No refunds for custom orders.
4. No refunds for items from section Sale.
5. No refunds after 45 days from purchase moment.
I have no PayPal account. Can I pay with credit card?
Credit card payments are processed through PayPal, however no PayPal account is required. To pay by credit card, please follow the steps below:
1. Click "Pay with PayPal" at the end of the checkout process.
2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
3. Enter your credit card and personal info. Click "Review Order and Continue."
4. Review your order. If everything is correct, Click "Pay (dollar amount) Now."
When will I receive my order?
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Usually, we ship by airmail with tracking number, if you need faster delivery - contact me.
It usually takes:
North America: 2-3 weeks
Europe: 2-3 weeks
Australia, New Zealand and Oceania: 3-6 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks
Sub-Saharan Africa: 3-5 weeks
I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Please note that during holidays and sales seasons, delivery times may be longer due to mail load.
Custom and personalized orders
We don't accept custom orders at the moment
Seller details
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